Privacy Policy
Last updated: July 4, 2025
1. Introduction
Altreis Themes is a platform specialized in selling PHP scripts, WordPress/WooCommerce templates and themes, as well as custom development services. We attach great importance to protecting your personal data and are committed to respecting your privacy in accordance with GDPR and applicable laws.
By using our website, you accept the practices described in this privacy policy. If you do not agree with this policy, please do not use our site.
2. Data Controller
Company Name: Altreis Themes
Company: ALTREIS LTD
Company Number: 15898866
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: [email protected]
Website: https://altreisthemes.com
3. Data Collected
3.1 Navigation Data
- • IP address
- • Browser type and version
- • Operating system
- • Pages visited and time spent
- • Referral data (origin site)
- • Screen resolution
- • Browser language
3.2 User Account Data
- • Username
- • Email address
- • Password (encrypted)
- • First and last name
- • Registration date
- • Last login
- • Profile preferences
3.3 Digital Product Purchase Data
- • Billing information (name, address, email, phone)
- • Details of purchased products (scripts, themes, templates)
- • Licenses and usage rights
- • Download history
- • Transaction amounts
- • Order history
- • Order status
- • Technical support requests
3.4 Payment Data
Important: We never store your complete credit card data.
- • Selected payment method
- • Payment status
- • Transaction identifiers (provided by payment processors)
- • Partial card data (last 4 digits only)
3.5 Communication Data
- • Messages via contact forms
- • Product comments
- • Reviews and ratings
- • Email correspondence
- • Customer support history
- • Technical support requests
- • Support tickets
3.6 Custom Development Data
- • Specifications and technical requirements
- • Project files and source code
- • Project-related communications
- • Service billing information
- • Development timelines and schedules
- • Modification and revision requests
4. Legal Basis and Processing Purposes
| Purpose | Legal Basis | Duration |
|---|---|---|
| Digital product sales | Contract performance | 10 years (accounting obligations) |
| Development services | Contract performance | 10 years (accounting obligations) |
| Account creation | Consent | Until account deletion |
| Direct marketing | Consent | Until consent withdrawal |
| Website improvement | Legitimate interest | 25 months maximum |
| Fraud prevention | Legitimate interest | 5 years |
5. Cookies and Similar Technologies
Our site uses cookies to improve your user experience.
5.1 Essential Cookies
- • User session: Maintaining login
- • Shopping cart: Saving selected products
- • Preferences: Language, currency, etc.
- • Security: Protection against CSRF attacks
5.2 Analytics Cookies
- • Google Analytics: Visit statistics
- • WordPress Stats: Traffic analysis
- • Hotjar: Behavioral analysis (if applicable)
5.3 Marketing Cookies
- • Facebook Pixel: Targeted advertising
- • Google Ads: Remarketing
- • Social networks: Content sharing
You can manage your cookie preferences at any time via our cookie manager or your browser settings.
6. Data Sharing
6.1 Service Providers
- • Hosting: [Hosting provider name] – Data storage
- • Payment: Stripe, PayPal, partner banks
- • Email: Mailchimp, SendGrid, etc.
- • Analytics: Google Analytics, Facebook
- • CDN: Content delivery networks
6.2 Legal Obligations
We may be required to disclose your personal data if required by law, including:
- • Court orders
- • Accounting and tax obligations
- • Fraud prevention
- • Protection of our legal rights
6.3 International Transfers
Some of our service providers may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions, etc.).
7. Data Security
Technical Measures
- • SSL/TLS encryption
- • Regular backups
- • Firewall and monitoring
- • Security updates
Organizational Measures
- • Restricted data access
- • Staff training
- • Security policies
- • Regular audits
8. Your Rights (GDPR)
In accordance with GDPR, you have the following rights:
🔍 Right of Access
Obtain a copy of your personal data
✏️ Right to Rectification
Correct your inaccurate or incomplete data
🗑️ Right to Erasure
Request deletion of your data
⏸️ Right to Restriction
Limit processing of your data
📱 Right to Portability
Retrieve your data in a structured format
🚫 Right to Object
Object to processing of your data
To exercise your rights:
- • Contact us at: [email protected]
- • Use our contact form
- • Response time: 30 days maximum
9. WordPress Specific Data
9.1 Comments
When you leave a comment:
- • Your name, email and website are stored
- • Your IP address is recorded
- • A cookie may be created to pre-fill your information
- • Comments may be moderated before publication
9.2 Media
If you upload images, avoid including EXIF data (geolocation, etc.). Visitors can download and extract this data.
9.3 Contact Forms
Contact form data is stored locally and may be transmitted by email. It is not shared with third parties.
10. WooCommerce Specific Data
10.1 Customer Accounts
Your customer account stores:
- • Profile information
- • Billing addresses
- • Order history
- • Communication preferences
10.2 Order Data
Order data is kept indefinitely for legal and accounting reasons. You can request deletion after legal retention periods expire.
10.3 Product Reviews
Product reviews are linked to your account and displayed publicly with your name. You can modify or delete them via your account.
11. Minors
Our site is not intended for minors under 16 years of age.
If you are under 16, you must obtain permission from your parents or legal guardians before using our site. If we discover that we have collected data from a minor without parental consent, we will delete it immediately.
12. Policy Changes
We may modify this privacy policy at any time. Significant changes will be:
- • Notified by email to registered users
- • Displayed on our website
- • Effective 30 days after notification
13. Complaints
If you are not satisfied with our processing of your personal data, you can:
- • Contact us directly
- • File a complaint with the ICO (UK)
- • Contact the data protection authority in your country
14. Contact
For any questions regarding this privacy policy or your personal data:
🌐 Website
https://altreisthemes.com
📍 Address
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ